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My Item has not arrivedPlease email us if you have not received your order after the timeframe for your destination and would like an update on the delivery. (You can view timeframes for delivery dependant on your destination under 'shipping and returns') If we are unable to retrieve your item(s) we will send you a new item(s). If however the item(s) is marked as 'delivered' on the tracking information, our help may be limited.
Do you accept refunds?We do offer refunds depending on the circumstance - please review this under 'shipping and returns'
Can I return?At this time we do not offer returns. Please ensure you order with full certainty and choose your current size prior to ordering. Please use our size guide for help, or contact us and we will be happy to assist you. We do offer refunds for lost or damaged parcels. For more information on our returns policy, please view 'shipping and returns'
What's the Evocative Collection?The Evocative Collection which will be produced randomly, is a collection which is different to our usual designs. The collection will sometimes be for females, males or unisex. So far we have had 1 female Evocative Collection, and we plan to have many more! Subscribe to our mailing list to be the first to know about the next Evocative Collection, some pieces sell out within 24 hours!
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